Our Team

Derek Allen

Parts Acquisition Specialist
Employed in the industry since: 2016
"My role in this position has allowed me to see and experience the heart and needs of our Home Buyers. I have been equipped to be able to reach out through different channels to be a working part of a hopeful and great customer experience!" - Derek

Jacob Barrios

Sales Coordinator
Employed in the industry since: 2019
“As a Sales Coordinator, I work with our Sales and Production teams to help ensure that our customers have the best experience when purchasing a home. I am here to help with just about anything, whether its making sure a new home gets to our customers in a timely manner, answering questions that customers may have, or assisting our team in a variety of tasks to make sure our customers’ needs are met. No matter what the task is, I am always happy to lend a helping hand.” – Jacob

Kristy Barnes

Environmental Health and Safety Manager
Employed in the industry since: 2017

"The main priority of the EHS Manager is to ensure that all employees, vendors and guests walk out of the building the same way they walked in; happy, healthy and injury free. Creating a safe working environment for our employees ensures that each home is built by engaged and focused employee’s. We want vendors and guests to feel and be safe as they tour the plant and know that their safety and the safety of our employees is our number one priority. Being ISO 14001 Certified also lets the customer know that Clayton cares about the environment and is doing everything we can to protect our environment by reducing waste and saving energy."

- Kristy

Richard Danneheim

Production Manager
Employed in the industry since: 1997
"My role as the leader of the Clayton Athens production team is to ensure that the Gateway and B.O.S.S. processes are implemented to their highest level  to ensure that our customers are getting the quality homes that they expect and deserve." - Richard

Sommer Duncan

Director of First Impressions
Employed in the industry since: 2019
“My role here is to make the customer’s experience a positive, kind, and helpful one! Clayton has made me feel at home, so I want to be a welcoming light to those looking for theirs.” - Sommer

Jeff Garner

IT/Engineering Manager
Employed in the industry since: 2016
"My role of IT/Engineering Manager allows me to manage multiple A/V Systems including the eleven Communication Centers on the Production floor, all of which streamlines communications and operations that directly affect the quality and timing of home production. In addition to my IT and Engineering work, I also represent Clayton Athens as the Director of the Athens Chamber of Commerce and lead the Pride Team which promotes servant leadership by providing community events and supporting local charities. All of what I do at Clayton Athens helps to create a positive and supportive work culture, which allows team members to build homes to their best potential." - Jeff

Doug Hall

Customer Care Parts Manager
Employed in the industry since: 2020
"My role at Clayton Homes is to ensure prompt customer care to the new home owner by attending to any service and/or parts needs that may arise." - Doug

Cathey Heitman

TMX/HR Coordinator
Employed in the industry since: 2016
"Supporting our Team Members through benefits, payroll, & employee assistance helps them to concentrate on their specific roles in building dream homes for our customers. I am always available to help our employees through difficult situations, and also help promote a great place for them to work." - Cathey

Crystal Honerkamp

Quality Assurance Manager
Employed in the industry since: 1994
"My role at Clayton is to help team members build homes in compliance with the HUD code as well as meeting the customer's standards. I manage a team that works to make sure that they don't let a home leave the facility that they wouldn't be happy and proud to live in themselves. This helps to ensure that our customer's dream home is exactly how they want it." - Crystal

Ashley Marcum

Bill Back Coordinator
Employed in the industry since: 2017
"My role at Clayton Homes is to provide excellent customer care at all levels and to ensure the ultimate home buying experience." - Ashley

Josh Morrison

NXT Experience Manager
Employed in the industry since: 2002
"As an Experience Manager I work with our Experience Advisors to provide the best team and customer experience possible.  Our goal is to provide transparency for our customers throughout the entire buying process and after the sale. Through our website we will enable the customer to make appointments for tours of our facility and also walk display models we have on site.  Our goal is to help Build Happyness from the customer’s first contact to well after they have settled into their new home." - Josh

Spencer Redmond

NXT Experience Advisor
Employed in the industry since: 2018
"I help to make sure the experience each of our customers have is the best experience they could have with Clayton. I answer any questions they may have, give them plant tours, and make them feel comfortable during the home buying process with their retailer of choice." - Spencer

Roberto Reyna

NXT Experience Advisor
Employed in the industry since: 2000
"As an Experience Advisor, I am going to change the mentality from selling to a retailer to engaging with the customer and giving the retailers the tools and knowledge to create best customer experience possible. I have been in the industry for 18 years and counting, and have learned a lot from working in the Production Line, Service, Quality, and Sales. I want to bring my knowledge to the customer." - Roberto

Ruben Reyna

Materials Manager
Employed in the industry since: 2000
"My role as material manager directly affects a sequence of several customers. First off, we are a facility that was built around the importance of team member experience. My first customers are the team members. I strive to keep them running production every day without any type of material shortage. By considering the team members’ needs, I then directly affect the timeline of the retailer buying the home and eventually the end customer that is given a date for completion and delivery." - Ruben

Sam Roberson

Parts Coordinator
Employed in the industry since: 1997
"My main goal is to provide our retailers with prompt service so the whole buying process for the new home owner moves seamlessly." - Sam

Sandra White

Customer Care Manager
Employed in the industry since: 2015
"My role as Clayton Athens' Customer Care Manager is to make a positive impact in the lives of our customers through providing exemplary service. I also have the opportunity to connect on a personal level with customers to improve not only the quality of our relationship but their lives. My ultimate goal is creating customers for life." - Sandra White

Michael Williams

General Manager
Employed in the industry since: 1994
"A happy customer starts with a home building team that loves coming to work.  My ambition in Athens is to provide a culture where team members are not only happy to be here, but are free and highly encouraged to make recommendations that make Clayton Athens a better facility.  I want every team member in Athens to be engaged and faithful in the customer’s happiness as well.  This is made possible by linking the processes we do each day to a family anxiously awaiting the completion of their new home. Our commitment is to build a quality home that is affordable, all while helping our customers through the process along the way.  Leading our team in this direction will insure that we Build Happyness for our team and customers alike." - Michael

Lucas Yagnich

NXT Experience Advisor
Employed in the industry since: 2019
"I love engaging with customers and retailers through answering questions and providing helpful information that allows for everyone to be successful. My goal is to make doing business with us as easy as possible and to provide the best overall experience to the customer throughout the home buying journey." – Lucas